Using The Ooma Telo Handset For Home Phone Calls

By Chris Channing

Ooma is a leading voice over IP solution that claims a nearly-free telephone system. The Ooma Telo is the newest model, with the Ooma Telo handset being the accompanying mobile device for the system. Users don't have to purchase this model, but it does have its benefits for buyers.

The $50 price tag for the Ooma handset is very reasonable. Compare this to other headsets that can fetch $100 and up; it's an affordable solution that still holds its own in the feature list. An example would be with the voice mail button, that takes customers straight to their voice mail- a time saver other headsets don't always have.

Synchronizing your headset with the Ooma contacts database in your Ooma panel is possible with the headset. You won't get this type of functionality with other headsets, so it's definitely a major selling point. Otherwise you may have to spend a good hour putting in numbers and names. Instead, Ooma headset users push a button when they add all their contacts from their online panel.

Having a phone is great, but when the phone can be more than just one device, you are getting more for your buck. The Ooma headset doesn't disappoint here, since it is actually three things in one: a baby monitor, an intercom, and then of course the phone it was built for. Baby monitors and intercoms are very useful for keeping track of family members and is especially useful for when you need to contact family in a large house.

The speed of the device is likely the worst thing about the headset. It just doesn't feel so responsive like a phone should. When cycling through contacts or features in the phone, you will notice that the lag period between pushing a button and seeing the phone react can be easily noticed. It doesn't kill the phone entirely, but it's definitely something the Ooma team should have seen and fixed before releasing the headset to the public.

When it comes to design, the Ooma again pleases. Another gripe would be that the LED on the base of the phone is always on, so long as the phone is charging. The LED is unnaturally bright and most users have mentioned they had to cover it up. Again, this is something the Ooma team should have seen and fixed beforehand. This also is not a game over for the Ooma headset, but can still be frustrating to deal with.

Closing Comments

You won't have many complaints about the Ooma Telo headset. The excitement will come from seeing what Ooma puts out next- hopefully something to take advantage of picture messaging, video messaging, and better response times.

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